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Frequently Asked Questions

  • Can I book breakfast? 
    Can I book breakfast? 
    Breakfast is on a demand basis with priority provided to our the guests of W Melbourne first. 
  • Are there any surcharges?
    Are there any surcharges?
    A 1.5% surcharge applies to all credit card payments. There is a 10% surcharge applied to all bills on Sunday's and 15% on public holidays. 
  • Can I park at W Melbourne?
    Can I park at W Melbourne?
    Valet car parking is limited and only accessible for inhouse hotel guests only. Multiple off street paid parking can be found within close vicinity of the hotel. See our Contact page for more information. 
  • Do you take group bookings?
    Do you take group bookings?
    Lollo can host groups small and large for lunch Monday through Friday and dinner Monday through Saturday. A set three course menu is available for groups of eight or more and is required for tables of 15 or more. To book a table, our private dining room or total venue of 110 seats, please email our restaurant reservations team at


MON - FRI 7:00 - 10:30 AM
SAT - SUN 7:00 - 11:00 AM
MON - SUN 12:00 - 3:00 PM
MON - THU 6:00 - 9:00 PM
FRI - SAT 6:00 - 9:30 PM 
SUN - Close