Frequently Asked Questions
-
Are there any surcharges at Lollo?
Yes, A 1.5% surcharge applies to all credit card payments at Lollo. In addition, a 10% surcharge is applied to all bills on Sundays and a 15% surcharge on public holidays.
-
Can I book breakfast at Lollo?
Breakfast at Lollo is exclusively available to guests staying at W Melbourne.
-
Can I modify or cancel my reservation at Lollo?
Yes, we understand that plans can change. Reservations at Lollo can be modified or cancelled via the link provided at the time of booking or by contacting our team directly at lollo@whotels.com.
-
Does Lollo accept group bookings?
Absolutely, Lollo welcomes group bookings. For further details, please visit our Groups & Events page. To reserve a table, our private dining room, or the full venue (up to 110 seats), please contact our restaurant reservations team at lollo@whotels.com.
-
Does Lollo serve alcohol?
Yes, Lollo serves a curated selection of alcoholic beverages, including wine, cocktails, and spirits, to complement the dining experience.
-
Is parking available when dining at Lollo?
We recommend street parking or nearby facilities such as Secure Parking at 376 Flinders Street or Wilson Parking at 452 Flinders Street. Valet parking at W Melbourne is strictly limited and available to hotel guests only.
-
What are the opening hours of Lollo?
Lollo is open daily:
BREAKFAST
MON - FRI 7:00 AM - 10:30 AM
SAT - SUN 7:00 AM - 11:00 AMLUNCH
MON - SUN 12:00 PM - 3:00 PM
*CLOSED FOR LUNCH FROM 22ND DEC - 31ST JAN 2026DINNER
SUN - THU 6:00 PM - 10:00 PM
FRI - SAT 6:00 PM - 10:30 PM -
Where is Lollo located?
Lollo is located within W Melbourne, in the heart of the city’s central business district.